It is important that you synchronize your device a few times per day to make sure all your data is transferred to the system. It is possible that a full synchronization is not always possible. You will receive the following message:
When you receive this message, the device has issues connecting with the server. This can be caused by a poor network connection. Take the following steps:
1. Check your internet connection
2. In case of a weak signal, try synchronizing again in a location with a stronger signal
3. Connect via Wi-Fi and synchronize.
If the issue persist, please contact your manager.
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